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Privacy Policy
The protection of your personal data is for us, GRUPPOFARMS I.K.E., a fundamental priority and an integral part of our operating philosophy. This Privacy Policy describes how we collect, use, process and protect the personal data of visitors and users of our website, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the relevant Greek legislation. By accessing and using our website, you declare that you have read, understood and unconditionally accepted this Privacy Policy, as well as any relevant updates that may be made in the future.
Responsible for the processing of personal data is GRUPPOFARMS I.K.E., based in Greece, VAT number 802833763, Tax Office Kastoria, contact telephone number 6939509967. We are responsible for the collection, storage, management and processing of the data you provide us with or that are automatically collected when you browse our website.
When visiting and/or using our website, various types of personal data may be collected. This includes data that you provide to us voluntarily, such as when you fill out our contact form or subscribe to newsletters, and data collected automatically, such as your IP address, the type and settings of your device or browser, the pages you visit, the date and time of your access, and information about how you interact with our website. This data helps us to better understand how you use the website and to continually improve our services and content.
To achieve the above purposes, we use cookies and related technologies. Cookies are small text files that are stored on your device when you visit our website. We use essential cookies for the technical operation of the website, statistical cookies to collect anonymous information related to the use of the website, and preference cookies that store your preferences (such as display language). Statistical cookies are collected and processed through third-party services such as Google Analytics and Microsoft Clarity. The data collected through cookies is anonymous and does not allow the visitor to be identified, while allowing us to analyse usage trends, identify potential malfunctions and improve the overall browsing experience.
Google Analytics is a web traffic analysis service provided by Google LLC. Through Google Analytics, information such as IP address (which is subject to anonymisation), device and browser type, the pages visited by the user, the length of time spent on them, clicks and other interactions with the website are recorded. This data is stored on Google servers within or outside the European Union, but always in compliance with the GDPR, in accordance with the regulations we apply. The data collected by Google Analytics is not transmitted or associated with personal user information entered on the website, nor is it used for direct identification or profiling.
Microsoft Clarity anonymously records and analyses usage behaviour, such as mouse movements, clicks, scrolling and other website interactions, helping us to improve the usability, functionality and effectiveness of our pages. Similarly, the data is collected anonymously and is used solely for analytical and service improvement purposes, without allowing the identification of specific individuals.
Most web browsers offer the ability to set preferences about cookies. You can set your browser to accept, reject or notify you whenever a cookie is about to be stored on your device. If you choose to disable some or all cookies, you may not be able to take full advantage of certain features of our website and your browsing experience may vary.
The personal data you provide us or collected through the above mechanisms are used exclusively for the purposes for which they are collected and are not transmitted to third parties, unless required by law or required to protect the legitimate interests of our company. In particular, we use this data to respond to your requests, to improve the services and content of the website, to ensure compliance with legal and regulatory requirements and to protect the rights and safety of the company, our customers and the public.
The security of your data is a top priority for us. We have adopted appropriate technical and organisational security measures to prevent the loss, misuse, unauthorised access, disclosure, alteration or destruction of your personal data. Indicatively, we implement access restriction practices, encryption where required, regular software updates and data recovery procedures, and we regularly train our staff on data protection and information security issues.
Under the General Data Protection Regulation (GDPR), you have a number of rights regarding your personal data that we hold and process. You have the right to know what data we hold about you, to request its rectification or erasure, to restrict or object to its processing, and to request the transfer of your data to another controller (portability). If you have given your consent to the collection and use of data, you have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent before its withdrawal. To exercise your rights, you only need to contact us by e-mail info@gruppofarms.gr or the contact phone number you will find on the "Contact Us" page. We may ask you to prove your identity in order to ensure the security of your data.
Personal data are kept only for as long as necessary to serve the purposes for which they are collected, and/or as required by the relevant legislation. At the end of the necessary retention period, the data shall be securely deleted or anonymised.
Our company reserves the right to review, amend or update this Privacy Policy at any time to comply with changes in relevant legislation or in the services we offer. Amendments are effective upon posting on this page, so we encourage you to check this Privacy Policy regularly for updates or changes. Continued navigation of the site after any such amendment implies acceptance of the revised policy.
If you have any question, clarification or request regarding this Privacy Policy or the way we handle your personal data, you can contact our Data Protection Officer via the following email address info@gruppofarms.gr or by phone at 6939509967. If you believe that the processing of your personal data violates the applicable legal framework, you have the right to lodge a complaint with the Data Protection Authority (www.dpa.gr).
Use of the website implies acceptance of this Privacy Policy, as in force from time to time. Our goal is to ensure the highest level of security and transparency in the management of your data, always acting with respect to our visitors, customers and partners. We are at your disposal for any questions or requests regarding your data, as well as for the prompt and effective satisfaction of your rights under the law.